Updating Claim Office Profile Data

There are specific rules for processing Claim Office profile updates. Some fields in the profile can be edited or deleted. Use the Claim Office Profile Edit Rules table below to view how claim office profile data is updated.

Note: Insurance Company profiles cannot be edited.

Claim Office Profile Edit Rules

Component Name Field Name or Screen Section Overwrite Rule Keep As-Is Rule
Claim Office Company Information Company and Office Code fields Fields are overwritten.  
Claim Office Company Information All other fields   User can edit or delete.
Disclaimer - Text Disclaimer Text All fields are overwritten.  
Other Charges Other Charges Overwrite original server-defined other charges only. Keep as is any user-defined other charges.
Predefined Events Insurance Company Predefined Events All fields are overwritten.  
Predefined Events Claim Office Predefined Events Overwrite original server-defined event only. Keep as is any user-defined predefined event.
Rates Rates Overwrite original server-defined rate tables. Keep as is any user-defined predefined rate tables.
Estimating Rules Rules - Alternate Parts All fields are overwritten.  
Estimating Rules Rules - Miscellaneous All fields are overwritten.  
Estimating Rules Rules - Refinish All fields are overwritten.  
Estimating Rules Rules - Reports All fields are overwritten.  
Estimating Rules Rules - Total Loss Threshold All fields are overwritten.  
Valuescope User IDs Valuescope User IDs   All fields are kept as is.

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CCC, CCC ONE, and the CCC Logo are registered trademarks of CCC Intelligent Solutions Inc. 9/16/2024 - 4:34 PM